I was very surprised to find this email in my inbox today. It said my profile had been closed for spam. This got me a bit upset because the last time I logged in chess.com was in 2024 and the only way I could be spamming would be if I got hacked.
As it turned out, I included a link to my blog in the bio years ago, and the anti-spam AI flagged that link as spam. Chess.com’s support bot connected me with a human within minutes, and my account was restored almost immediately. I got a bonus diamond membership, played a few games, and realized I forgot how to play there.
It’s great that chess.com maintains nice human support. Kudos to their support engineer who got my account back. Most online services do not make it easy to reach out a to an understanding human, especially if you’re logged-out. Boo for the AI that messed everything up in the first place.
Veselin.blog 
I also use chess.com and have had 2 previous chess accounts closed, but I keep reopening new ones. Gotta have some fun chess in my life whether I blog or not 🤣
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